The Concierge

Seamless, dependable support for your daily needs and spontaneous moments

Your Personal Assistant, Every Step of the Way

At ETS Family Furnishing, we believe life runs smoother when someone truly has your back. The Residents' Club Concierge is here to offer just that: seamless, dependable support for your daily needs and spontaneous moments alike.

Whether you're settling into life in Kenya, planning your week, or managing an unexpected task, our Concierge team is on hand to assist with bookings, sourcing, recommendations, and coordination, so you can focus on what matters most.

Thoughtful Support, Beautifully Arranged

The concierge experience at ETS Family Furnishing is designed to make life feel lighter. It begins with listening closely, understanding how you like to live, and quietly arranging the details that allow your days to move with ease.

A table at Nairobi's finest restaurant, a carefully timed airport transfer, a trusted recommendation, or help sourcing something unexpectedly needed — each request is handled with discretion and calm attention.

More than a service, it is a reassuring presence in the background of daily life. Residents know that whether a plan is long in the making or entirely last-minute, there is a trusted team ready to shape it beautifully.

Always Available. Always Discreet. Always Ready.

Comprehensive support designed around your lifestyle

Personalised Recommendations

From fine dining to hidden gems, we guide you to Nairobi's best experiences tailored to your tastes.

Relocation Support

Settling in? We handle everything from logistics to local insights, making your transition effortless.

Entertainment Guidance

Discover the city's cultural calendar, events, and exclusive experiences curated just for you.

Travel Coordination

Seamless airport transfers, safari bookings, and travel arrangements handled with precision.

Sourcing Services

Need something specific? We connect you with trusted providers and source whatever you require.

Local Insights

Authentic connections to the city through curated recommendations and insider knowledge.

Experience the Club

The Residents' Club Concierge is available exclusively to residents of ETS Family Furnishing. To learn more about membership or to inquire about specific services, please get in touch.